Pedana99 Privacy Policy – Malaysia User Personal Data Protection

Pedana99 takes every aspect of your personal data protection seriously. This document clearly explains what information we collect, how it is used, and how you can control your own data.

Updated: January 2026
256-bit SSL Protected
Bahasa Malaysia
Version 2.1
pedana99 Privacy Commitment

Six key pillars that prove pedana99 takes your personal data protection seriously

🔒
Layered Encryption

All data transmitted between your device and pedana99 servers is protected with 256-bit SSL encryption — the same standard used by major banking institutions.

🎯
Limited Data Collection

Pedana99 only collects data that is strictly necessary to provide our services. No excess data is collected, and all purposes for collection are clearly stated.

🚫
No Data Sale

Pedana99 has never and will never sell, rent, or transfer your personal data to third parties for marketing purposes without your consent.

👤
Control in Your Hands

You have the right to access, correct, and request deletion of your personal data at any time. This process is straightforward and can be done through our customer support.

🏛️
Legal Compliance

Pedana99's data management practices comply with applicable data protection laws, ensuring your rights as a user are always respected.

🔔
Breach Notification

In the event of any security incident involving your data, pedana99 will notify you within the timeframe specified under our incident response procedure.

Important Note: This Privacy Policy explains how pedana99 handles your personal information. By using our platform, you agree to the practices described here. Please read this document carefully and contact us if you have any questions.

Introduction and Scope of This Policy

This Privacy Policy is established by pedana99 ("we", "Platform") to transparently explain how we collect, use, store, and protect the personal information of users who access or use our services at pedana99.com and all related services.

User privacy is more than a legal obligation for pedana99 — it is a core value we uphold. We understand that user trust is our most valuable asset, and that trust can only be maintained when we handle your data with full responsibility and transparency.

This policy applies to all users of the pedana99 platform, including unregistered visitors, registered members, and any individual who interacts with our platform through any device or channel.

Information We Collect

Information You Provide Directly

When you register an account, use our services, or contact our customer support, you provide information such as:

  • Full name as it appears on your official identification document.
  • Date of birth for age limit verification.
  • Email address and phone number for account communications.
  • Residential address for KYC verification purposes.
  • Copies of identity documents such as your national ID card or passport.
  • Payment method details such as bank account numbers or digital wallet information.

Information Collected Automatically

When you browse or use the pedana99 platform, our systems automatically record certain technical information required to ensure the platform operates correctly and securely:

  • IP address and general geographic location information.
  • Your device's web browser type and operating system.
  • Pages visited, time of visit, and navigation patterns within the platform.
  • Login session data including access time and location.
  • Cookie data and related tracking technologies.

Transaction Information

All financial transactions carried out on the pedana99 platform are recorded, including deposit details, withdrawals, gaming activity, and bonus history. These records are required to ensure your account is managed correctly and to meet legal compliance requirements.

How We Use Your Information

Pedana99 uses collected data solely for legitimate and necessary purposes. Below is a summary table of data usage:

Data Type Purpose of Use Legal Basis
Registration Information Creating and managing accounts, identity verification Contract performance
KYC Documents Age verification, fraud prevention and anti-money laundering Legal obligation
Transaction Data Processing deposits and withdrawals, account history Contract performance
Technical Data Platform security, fraud detection, performance analytics Legitimate interest
Communication Data Customer support, account notifications, promotional information Consent / contract
Game Data User experience improvement, responsible gaming Legitimate interest

Data Sharing and Disclosure

Pedana99 does not sell or transfer your personal data to third parties for marketing purposes. However, there are certain situations where we may need to share your information with other parties:

Trusted Service Providers

We work with carefully selected third-party companies to support platform operations — including payment service providers, game software providers, customer support platforms, and cloud services. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes we specify.

Legal and Regulatory Requirements

Pedana99 may be required to disclose user information to the relevant authorities when mandated by law, court order, or to comply with valid legal processes. This includes investigations related to fraud, money laundering, or other illegal activities.

Our Commitment: pedana99 will not share your data with third-party advertisers, data brokers, or any party for marketing purposes without first obtaining your explicit consent.

Cookies and Tracking Technologies

The pedana99 platform uses cookies and similar tracking technologies to ensure a smooth and secure user experience. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how users interact with the platform so we can make continuous improvements.
  • Functional Cookies: Remembering your preferences and settings such as language and display options for a more personalised experience.
  • Analytics Cookies: Collecting aggregated information about platform usage patterns for internal analytics purposes.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the pedana99 platform.

Data Security

Pedana99 continuously invests in security infrastructure to ensure your data remains protected at all times. The security measures we have implemented include:

  • 256-bit SSL encryption for all data transmitted between your device and our servers.
  • Passwords are stored using irreversible hashing methods.
  • Continuous system monitoring to detect unauthorised access or suspicious activity.
  • Strict internal access controls — only authorised staff may access user data.
  • Regular independent security audits to identify and address any vulnerabilities.
  • Two-factor authentication (2FA) is available for all user accounts.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to play your part in keeping your account safe by using a strong password and never sharing your login credentials with anyone.

Data Retention Period

Pedana99 retains your personal data for as long as it is needed for the purposes stated in this policy, or as long as required by law. In general:

  • Active account data is retained for as long as your account remains active.
  • Financial transaction data is retained for the minimum period required by applicable financial compliance and legal requirements.
  • Customer support communication data is retained for three years after the last interaction.
  • Technical log data is retained for a maximum of 12 months for security and analysis purposes.

Once the retention period expires, data will be securely deleted or anonymised so it can no longer be associated with you.

Your Rights as a User

As a pedana99 user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

1
Right to Access

You have the right to obtain a copy of the personal data we hold about you at any time.

2
Right to Rectification

If your data is inaccurate or incomplete, you may request that we correct it.

3
Right to Erasure

Under certain circumstances, you may request that your personal data be deleted from our systems.

4
Right to Object

You may object to the processing of your data for specific purposes such as direct marketing.

5
Right to Restriction

You may request that we restrict how we process your data in certain circumstances.

6
Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

Children's Privacy

The pedana99 platform is strictly for adult users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. If we find that we have collected data from a minor, the account in question will be closed and the data will be deleted immediately.

If you believe that someone under the age of 18 has used our platform, please notify our support team immediately so we can take appropriate action.

Changes to This Privacy Policy

Pedana99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When significant changes are made, we will notify you via email or an in-platform notification before the changes take effect.

The "Updated" date at the top of this document will always reflect the date of the current version. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team via live chat available 24 hours a day on the pedana99 platform, or email us at [email protected]. We are committed to responding to all privacy-related inquiries within 72 business hours.

Your Data is Protected, Your Gaming Experience is Assured

Join over 500,000 pedana99 members who play safely and with confidence, knowing their personal data is handled with full integrity.

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