This document contains all terms and rules governing the use of the pedana99 platform. Please read carefully before registering or using any of our services.
Important things you need to know before using the pedana99 platform
The pedana99 platform is only available to individuals aged 18 and above. Registration by those under this age limit is strictly prohibited.
Each user is permitted to hold only one active account. Holding multiple accounts is a serious violation and will result in the closure of all associated accounts.
All deposits and withdrawals must use a payment method registered under the verified user's name. The use of third-party accounts for transactions is not permitted.
All bonuses are subject to the specified wagering requirements. Full terms for each promotion are available on the pedana99 Promotions page for user reference.
Users are solely responsible for keeping their account password confidential. pedana99 will never ask for your password through any channel.
Identity verification (KYC) is required before your first withdrawal. A valid proof of identity must be submitted to complete this process.
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User") and pedana99 ("Platform", "we", "us"). This Agreement governs your access to and use of the website, app, and all services provided by pedana99.
By clicking the "Register" button, logging in to your account, or accessing or using the pedana99 platform in any way, you confirm that you have read, understood, and agreed to be bound by all terms stated here. If you are acting on behalf of an organisation, you represent that you have the authority to bind that organisation to this agreement.
Pedana99 reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes take effect immediately upon being posted on the platform. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.
To register and use pedana99 services, you must meet all of the following criteria:
Pedana99 reserves the right to request proof of meeting the above criteria at any time. Failure to provide satisfactory evidence may result in account suspension or closure.
During registration, you are required to provide true, accurate, current, and complete information. This includes your full name, date of birth, email address, and phone number. Information provided at registration will be used to verify your identity and process financial transactions.
Each user is permitted to register and maintain only one active account. Attempts to register additional accounts — whether using a different name, email address, or phone number — constitute a serious breach of these terms.
Pedana99 conducts a Know Your Customer (KYC) process as part of standard compliance procedures. Users may be required to submit copies of identity documents such as a national ID or passport, proof of address, and other supporting documents.
First-time withdrawals and those exceeding certain limits require completed KYC verification. pedana99 will process submitted documents within a reasonable timeframe and may request additional information if needed.
You are solely responsible for keeping your account username and password confidential. All activity that occurs under your account is your responsibility, whether carried out by you or not. If you suspect unauthorised access to your account, contact the pedana99 support team immediately.
All deposits must be made using payment methods supported by pedana99 — including DuitNow, FPX Online Banking, Touch 'n Go eWallet, GrabPay, and approved cryptocurrencies. Deposits must be made using an account or payment method registered in your own name.
Deposits from third-party sources or accounts held in another person's name are not accepted. pedana99 reserves the right to hold or return such deposits and may require additional verification.
Withdrawals are processed in accordance with the applicable withdrawal policy. Your first withdrawal requires completed KYC verification. Withdrawals will only be processed to an account or digital wallet registered under the verified user's name.
Pedana99 reserves the right to temporarily hold withdrawals for verification purposes if suspicious activity is detected or if KYC requirements have not been fully met.
All transactions on the pedana99 platform use Malaysian Ringgit (MYR) as the base currency. For deposits made in cryptocurrency, the applicable exchange rate is the prevailing rate at the time of the transaction.
Pedana99 offers a variety of bonuses and promotions from time to time. Each bonus is subject to specified wagering (rollover) requirements before any associated winnings may be withdrawn.
Pedana99 users are expected to conduct themselves in a responsible and honest manner without disrupting the experience of other users. The following activities are strictly prohibited on the pedana99 platform:
Pedana99 strictly prohibits the use of the platform for any money laundering or illegal activity financing. The platform cooperates fully with relevant authorities and will report any suspicious activity to the appropriate parties.
Pedana99 reserves the right to suspend or close a user's account without prior notice in the following cases:
When an account is closed due to a violation, pedana99 reserves the right to withhold any remaining balance if the winnings are found to have been obtained through illegitimate means. Users whose accounts are closed for violations are not eligible to open a new account.
Pedana99 takes the protection of users' personal data seriously. All information you provide to us is handled in accordance with Privacy Policy us available on the relevant page. By using the pedana99 platform, you agree to the collection and use of your information as described in that Privacy Policy.
Pedana99 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your financial information is not stored in directly readable form and is protected in accordance with industry security standards.
Pedana99 is not responsible for any loss or damage arising from:
Pedana99's maximum liability to any user under any circumstance shall not exceed the net deposit amount made by that user in the 30 days preceding the claim.
Pedana99 is committed to promoting responsible gaming. We provide tools to help users manage their gaming habits, including daily, weekly, and monthly deposit limits, loss limits, session limits, and self-exclusion options.
If you feel that gaming is starting to negatively affect your life, please contact the pedana99 support team or visit the Responsible Gaming us for more information and available assistance.
These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from this Agreement that cannot be resolved through mutual negotiation between both parties shall be referred to binding arbitration.
If any provision in this document is found to be invalid or unenforceable, that provision will be deemed severable from the remainder of the agreement, which will continue in full force and effect.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the pedana99 customer support team via live chat available 24 hours a day, seven days a week, or by emailing our support address at [email protected].
Our team will endeavour to respond to all enquiries within a reasonable timeframe and ensure your issue is resolved fairly and transparently.
Create your pedana99 account today and enjoy a safe, fair, and exciting gaming experience alongside more than 500,000 members across Malaysia.